Refund policy

Leftcoast District 310 Return & Refund Policy

  

1. Return Window

Return requests must be submitted within [14 or 30] days of the delivery date. Items requested after this period are ineligible for return or refund.

2. Condition Requirements

To qualify for a return, items must meet the following strict conditions:

  • Unused, unworn, and unwashed, with all original tags attached.

  • Returned in their original, undamaged packaging.

  • Free of any signs of wear, odor, or alteration.

We reserve the right to deny returns or issue partial refunds for items returned in unacceptable condition or without prior return authorization.

3. Non-Returnable / Final Sale Items

The following items cannot be returned or refunded:

  • Clearance or discounted "Final Sale" items.

  • Gift cards.

  • Custom, personalized, or made-to-order goods.

  • Perishable items, hygiene products, or intimate apparel.

4. Return Shipping & Fees

  • Standard Refunds: Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

  • Exchanges & Store Credit: We cover return shipping costs for items returned for store credit or direct exchanges.

  • Restocking Fee: Returns for cash refunds are subject to a [e.g., 10–15%] restocking fee to cover processing and restocking costs.

5. Damaged, Defective, or Wrong Items

Inspect your order upon delivery. If an item is damaged or defective, contact us at [support@yourstore.com] within [48–72 hours] of delivery with clear photo/video evidence of the damage. Verified damaged claims will receive a free replacement or full refund.

6. Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method within [5 to 10] business days.